Frequently Asked Questions
Is it painful?
Not at all! Our tests do not require a stick up your nose. You just need to provide saliva.
Is this a sputum/saliva test or nasal swab?
This is a sputum/saliva test. You provide saliva and we test it.
Is this a RT-PCR test?
These are PCR tests—they meet nucleic requirement as well—using saliva samples (and not mucus from the nasal swabs).
When should I expect test results?
Our results come back within 1-3 days. For expedited orders, results are returned within 24 hours from the time the sample arrives at the lab. (Eastern Time).
How do I get my test results?
We email your results to you so that you can easily store and pull up to show as proof of your lab work.
How much does it cost for curbside testing?
Our tests are $164 (for New York: $184) with an added option for expedited results.
Why does it cost more for New York?
Our processing requirements for New York are higher than elsewhere.
Is it covered by insurance?
We accept out-of-pocket payment only. Our goal is to get you timely test results so that you can return home and/or get to your destination. By not dealing with insurance companies, we have removed all delays and barriers to help you meet travel requirements imposed by states, airlines, and countries.
What is considered an emergency to get test results faster?
A person might need to book an immediate flight for a family emergency or business trip or meet a travel requirement by a country or state to get Covid testing within a 48-hour window before the departure date and time.
Why do I need to disclose my passport number?
Some countries require passport numbers be printed on the test results.
When should I make my appointment?
Please see our chart below.
Make Appointment on Monday – Test results Tues-Thurs (same week)
Make Appointment on Tuesday – Test results Wed-Fri (same week)
Make Appointment on Wednesday – Test results Thurs-Sat (same week)
Make Appointment on Thursday – Test results Fri-Mon (following week)
Make Appointment on Friday – Test results Mon-Wed (following week)
Make Appointment on Saturday – Test results Tues-Wed (following week)
Expedited result turnaround: by end of next business day
Please be aware certain international destinations may require you to upload your test results before travel. Be sure to take the test based on WHEN the results are needed.
All calculations above are based on domestic travel within the U.S.
When traveling to destinations with times zones ahead of the U.S. you must factor in the time difference to be within the correct window for receiving your results for travel.
Let us help you get to your destination on time.
Let us help your employees return to work quicker, restore your productivity, and keep your employees safe.
Ready to reopen your business safely?
Ready to travel nationally and internationally?